Privacy Policy
Privacy policy
Updated Sept 02, 2022
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You...
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretations
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Land Republic Limited, 10A Lanre Olumide Street, Idado Estate, Lekki phase II, Lagos.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Nigeria
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Land Republic, accessible from https://www.landrepublic.co/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: support@landrepublic.co
- By visiting this page on our website: https://www.landrepublic.co/
- By phone number: +234 812 222 2283
Terms of Use
Before using our website, please read the following Terms of Use carefully:
Acceptance of Terms:
By accessing and using our website, you agree to be bound by theseTerms of Use, as well as our Privacy Policy, which is incorporated herein by reference.
Intellectual Property: All content and materials on our website, including but not limited to text,graphics, logos, images, and software, are the property of Land Republic and are protected byintellectual property laws. You may not reproduce, modify, distribute, or sell any content ormaterials on our website without our prior written consent.
Age Restriction
Our website and services are directed to people from the ages of 18 and above. You are onlypermitted to use the Services if you are aged 18 or older. We do not knowingly engage peopleyounger than the age of 18.
Limitation of Liability:
Land Republic shall not be liable for any direct, indirect, incidental,special, or consequential damages arising out of or in connection with your use of our website,including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
Indemnification: You agree to indemnify and hold Land Republic and its affiliates, officers,directors, employees, and agents harmless from any claim or demand, including reasonableattorneys' fees, made by any third party due to or arising out of your use of our website, yourviolation of these Terms of Use, or your violation of any third-party rights.
Cookies
Similar to other websites, we use cookies to recognize you as a user and make our servicesbetter. Cookies are small files that we transfer to your computer or mobile device. They help usremember details like your account log-in information, IP addresses, how often you visit, and thedate and time of your visits. This allows us to personalize your experience and improve ourwebsite.
Termination:
We reserve the right to terminate or suspend your access to our website at anytime, with or without cause, without prior notice or liability.
Governing Law: These Terms of Use shall be governed by and construed in accordance with thelaws of Federal Republic Of Nigeria, without giving effect to any principles of conflicts of law.
Entire Agreement: These Terms of Use constitute the entire agreement between you and LandRepublic regarding your use of our website and supersede any prior agreements between you andLand Republic.
If you have any questions or comments about these Terms of Use, please contact us at support@landrepublic.co
Payment Protection Promise
Last updated: June 11, 2024
Thank you for doing business with Land Republic Limited.
Our focus is to complete customer satisfaction. In the event, if you are displeased with the product provided, we will refund the money, provided the reasons are genuine and proved after investigation.
Please read the fine prints of each agreement and contract before buying it, it provides all the details about the product or the property unit(s) you have or intend to purchase.
If for any reason, you are not completely satisfied with a purchase of any Land Republic product, we invite you to review our policy on Payment Protection Promise. This Payment Protection Promise has been created with the aim of providing during and after sale services to buyers of our products.
The following terms are applicable for any products that you purchased from Land Republic.
Refund Policy
The deadline for requesting for a refund is 90 days from the date on which you purchased the product or made the first installment payment for the product. In order to exercise your right to a refund, you must inform the company of your decision by means of a clear written statement, attaching your full name, account details and details of your payment for the product.
You are required to inform us of your decision by sending a mail to the official email address of the company support@landrepublic.co and delivering a physical copy of your request to the company’s primary place of business as you would find in the later part of this policy.
Kindly note that payments for any product that you may place with us will remain on hold till such time that our Customer Experience Team reviews the order and finds it serviceable. All payments will be processed only after customer service accepts your order.
Until then you can request a change in your order details, such as full name arrangements, property, size and other changes, if any. If on review by customer service, your order is found unserviceable, you will have the option to amend the order or get a full refund.
The average timeline for review and acceptance of your order is 48 (Forty Eight) hours from the time of making payments and submitting the subscription forms for the product. When the customer experience team accepts your order after review, it becomes a confirmed order. Confirmed orders can be canceled on request from Client in writing as earlier stated.
We will refund you no later than 90 days from the day on which we receive your request for a refund, a period including the investigation, offer of exchange and amendment of offer. We will use the same means of payment as you used for the purchase.
Kindly note that cancellation and processing fees apply as from time to time maybe determined by the Company.
Conditions for Refund
In order for the product to be eligible for a refund, please make sure that:
- The product was purchased within 90 days of the refund window.
- The product does not correspond with the specification as advertised and/or is defective.
- Any additional costs already incurred in executing your task shall also be deducted wherever applicable. Once an order is completed, that is, payment completed, property allocated and possession and ownership transferred, no refunds can be made.
- No refunds are applicable for advance payments or payments received against approved quotes for purchases once the transaction has been completed.
- We would not be unable to issue a refund without the production/return of the actual receipt and supporting documents for the product purchased.
- Only regular priced products may be 75% refunded. Unfortunately, Products on sale, pre-launch price or discount are not eligible to be refunded up to 75%. This exclusion may not apply to you if otherwise individual policies are entered by the parties to the contrary.
- Refunds will be paid after deducting a cancellation fee and for services already rendered.
This will be calculated from the date of ordering on a slab rate as per the below chart:
The following products cannot be refunded:
· The products sold to you are clearly personalized and to your specifications.
· If you have failed to comply with the terms of the sale on payment plans as provided and agreed by the parties.
· The products sold to you are of a nature that are not suitable to be returned or deteriorate rapidly because of the act of the buyer and no fault of the Company.
· The product is such that it is not suitable for return due to health protection or hygiene reasons after delivery.
· The product after delivery, according to its nature, becomes or has become inseparably mixed with other products.
We reserve the right to refuse to refund you for any product that does not meet the above return conditions in our sole discretion.
Indemnity
You hereby indemnify the Company and undertake to keep the Company indemnified against any losses, damages, costs, liabilities and expenses (including without limitation to reasonable legal fees) arising out of any breach by you of any provision of these Terms or arising out of any claim that you have breached any provision of these Terms.
Definitions of Terms
Interpretation
For the purposes of this Refund Policy, the words have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Land Republic Limited.
Force majure refers to uncontrollable and unexpected events (such as war, labor stoppages, extreme weather, war or an act of God ) that are no fault of any party and make it difficult or impossible to carry out deliver the promised product or service.
Order Value refers to the total consideration paid for the product at the time of the request for refund.
Products refer to the immovable landed properties offered by the Company for sale.
Purchase refers to a sale made on our Website or through verified and registered Land Republic Land Hackers, Sales Assistants or/and Agents.
Refund Window refers to the 90 days timeline after purchase or payment of the first installment, for a purchaser to request for a percentage of refund of the order value.
Sale mean a request by you to purchase product from the company and a subsequent payment of the full consideration for the said identified product.
You means the individual accessing or making a purchase, or the company, or other legal entity on behalf of which such individual is accessing or making the purchase, as applicable.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@landrepublic.co
RESALE POLICY
Land Republic Limited is committed to providing exceptional service to our clients. However, in line with the Land use Act, 1978 and best practices, we are not obligated to resell properties purchased through our company.
By the provisions of this act and your proof of ownership document, every buyer becomes the sole owner of their property upon full purchase and the transfer of title process is completed. Thus, every client is charged with the sole responsibility of covering all charges and responsibility required by the extant government and the estate management policies after the transfer process is completed.
As the portfolio managers of your property at Land Republic Limited, we understand that circumstances may arise where a client needs to resell their property and have created a channel through which all resale transactions are managed and facilitated to assist in this process.
We serve as an impartial agent in escrow for all resale transactions to enhance transparency and efficiency and being the head lessee, all resale transactions must pass through your portfolio managers. Our resale service includes administrative services, legal services, provisional surveys and other necessary documentation to facilitate a smooth transaction.
This policy outlines the terms and conditions of our resale services.
A. Resale Services
We would be offering resale services to assist clients in selling their properties. Our resale services include:
- Market analysis and pricing guidance.
- Listing the property on our marketplace.
- Facilitating inspection of the property by potential buyers.
- Negotiating offers and closing the sale, where required.
B. Fees
Our resale services will be charged at a non-negotiable administrative fee of N50,000.00 (Fifty thousand Naira) only and legal and survey fees on a price negotiated and agreed in writing prior to the property listing. Also note that a sales commission cost of 10% of the sale price of the property will be charged independently. Clients are to note that commission will be paid to sales officers either provided by them or by the company to facilitate the transaction. fee will be a percentage of the sale price of the property. Note that the fees can be paid by the new buyer or the reseller to be decided on the discretion of the parties.
C. Other Terms and Conditions
By utilizing our resale services, clients agree to the following terms and conditions:
- Land Republic Limited is not obligated to resell any property purchased through the company.
- This policy applies to all clients who have purchased properties through Land Republic Limited and wish to resell their property.
- The decision to resell a property is at the sole discretion of the client.
- Land Republic Limited reserves the right to decline resale services for any property.
- The client is responsible for ensuring the property is in a resale-ready condition.
- The client is responsible for paying all fees associated with the resale, including our resale fee, legal documentation fees, survey costs, and any other expenses.
Please note, to initiate the resale process, the client must first return the original title documents to the Company. Our team will then guide the client through the resale process, ensuring compliance with all legal requirements. By utilizing our resale services, clients agree to our terms and conditions, including the payment of our fee.
We will make reasonable efforts to sell the property, but we cannot guarantee a sale.
Contact Us
If you have any questions about our Resale Policy, please contact us:
By email: support@landrepublic.co
